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Tuesday, November 27, 2018

How to check and collect log for centrify issue.


This needs to be done which we are having the issue and right now I can see that the agent is using 40% of the CPU.

On the Centrify Unix server, as root or sudo, please run the following commands: 

1) Run: /usr/share/centrifydc/bin/addebug on
(Switch on debug log and watch for any errors) 

2) Run: /usr/share/centrifydc/bin/addebug clear
(Will clear any previous debug log /var/log/centrifydc.log) 

3) Make sure /var/log/centrifydc.log is growing in size. 

4) Reproduce the issue -- restart adclient, monitor until %cpu by adclient goes high, mark the %cpu for our reference, then go to step 5. 

5) Run: /usr/share/centrifydc/bin/addebug off
(Switch off debug log) 

6) Run: /usr/bin/adinfo -t
7) Reply back to the email thread to include support@centrify.com or attach logs online with the following files: 

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